Privacy Policy

This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.

04/03/08

Rack'em Manufacturing, LLC. All online transactions at Yahoo! Stores are handled with industry-standard SSL encryption. When you enter your credit card number into the order form, it is transmitted across the Internet in an encrypted (scrambled) form, then decoded when it gets to us. For added security, we also encrypt the credit card number when it is stored on disk, and when we forward it to the merchant.

Return Policy:
You must call and get a Return Authorization number before returning any product. Products that are received without a RA number will be refused. All shipping costs for returned goods must be prepaid.

Restocking Policy:
You must call and get a Return Authorization number before returning any product. Products that are received without a RA number will be refused. There is a 20% restocking fee. All returned products must be in new condition, in the original undamaged carton with directions. All shipping costs for returned goods must be prepaid. A refund will be issued to your payment method.

Shortage / Damage Policy:
Shortages and/or Damages must be reported within 3 Business days. Photos will be required to receive consideration.